OVH SINGAPORE PTE LTD UEN: 201623833W https://www.ovhcloud.com/asia/ Dear Customer, We are writing to inform you that your VPS has been rebooted in rescue mode. This means that your server has booted on a temporary Linux operating system. This temporary operating system is not the one that is pre-installed on your VPS. To make the necessary changes and log in to this temporary operating system, we recommend connecting to your VPS (vps-e3bbba1d.vps.ovh.ca) via SSH with the following settings: - IPv4 address : 139.99.44.189 ; - Username : root ; You will need to generate your password via this link: https://www.ovh.com/manager/secret/#?id=fe427715-cded-4e7e-9aaa-bd98d99158ed This link is valid for 30 days following receipt of this email. Once the link is opened, the validity period will be reduced to 7 days. You can now carry out the maintenance operations required to recover your VPS: - check and disable your firewall if required - back up or restore your data - check and update your network configuration files If you think you have identified the cause of the problem and want to reboot your VPS on your regular operating system, you will need to configure your VPS's netboot on the hard disk (normal mode). Need more information? Follow the guide: https://help.ovhcloud.com/csm/en-gb-vps-rescue?id=kb_article_view&sysparm_article=KB0047651 Thank you for choosing OVHcloud Asia! - Need help or got a question? https://help.ovhcloud.com/asia/ - For sales related query call: +65 6962 8978 (Mon-Fri, 7am to 5pm GMT+8) Follow us on social media: - Twitter: https://twitter.com/ovhcloud_seasia - Facebook: https://www.facebook.com/ovhcom/ - Linkedin: https://www.linkedin.com/company/ovhgroup/ [ref=1.ed0bc0ca]